Client Reviews
What our clients say
Real reviews from real clients who trust SkinLab with their skin health. Browse by treatment category to find experiences that match what you are considering.
I have known Clare a very long time, but this was my first hydrafacial with her at SkinLab. I had no doubt her kindness, consideration and thirst for knowledge would shine through in her work. Clare did not disappoint. Can't wait to come back again. Thank you, Clare, for a fantastic experience. Highly recommended.
Katie Leonard
HydrafacialI attended Skin Lab for a hydrafacial. My skin felt fresh, clean and revitalised after the treatment. My therapist was knowledgeable and professional — she walked me through the treatment step by step. We discussed my skin concerns at length and she recommended products and treatments that would potentially help without being pushy. She followed up by sending me the information I requested via email. I'm really happy with the results, I will be booking again.
Louise Robinson
HydrafacialI had under eye polynucleotide injections at SkinLab. Clare put me at ease and got straight to work. I found the treatment uncomfortable at times under the eyes but Clare made sure I was ok and kept giving me a break. I've got another 2 treatments 3 weeks apart to go. Can't wait to see the end result.
Gail Harrington
Under Eye PolynucleotidesI've been with Skin Lab for just over 2 months now to treat acne and acne scarring and I can't recommend them enough! Clare explained everything to me clearly throughout my consultation, answered any questions I had, and has made me feel welcome and at ease from the very first appointment. I've had 4 treatments so far and I've already noticed a huge difference — especially a huge reduction in the redness and my skin is feeling healthier. My acne has calmed down on my face and neck already. I've been using cleansers and supplements recommended by Skin Lab, all backed with evidence, and these are also contributing towards improvements. As someone who has been on Roaccutane to try and get rid of acne previously, I'm definitely seeing more improvements now than I did before — I'm wishing I had come here sooner! I'm really looking forward to continuing my treatments and journey with Skin Lab!
Charlotte Lomas
Acne & ScarringStrongly recommend the ladies at Skin Lab! Super welcoming and accommodating with a wide range of options to choose from. They've gone out of their way to advise on the best course of action to treat my skin and it's worked wonders. Very grateful to have found them.
Sophie Jaques
Skin HealthHad my second treatment by Clare at the Skin Lab, a month apart from each other, and also bought recommended skincare on my first appointment. I can already see a huge, amazing difference in my skin. I was told it wasn't an overnight fix — this would take time — but I am already feeling so much more confident in myself every day as I can see such improvements. I can't wait for my ongoing treatments at the Skin Lab. Clare is always reassuring and has so much knowledge about skin and health. Amazing at what they do! Please, if you were suffering like I was, invest in your skin at Skin Lab — you definitely won't be disappointed!
Jade Allen
Skin HealthAmazing! Both Kerry and Clare are so welcoming and caring. Very knowledgeable, professional and give great advice. I am so happy so far with my treatments and can see a big difference already! I look forward to my future appointments.
Laura Thompson
Skin HealthI had my first ever derma lip filler treatment and I honestly couldn't be happier with the experience. I was quite nervous beforehand because it was something completely new for me, but the whole process was explained so clearly and I was made to feel comfortable from the moment I arrived. The practitioner was incredibly professional, patient, and really listened to what I wanted. They took the time to talk through the shape and look I was hoping for, making sure the result would be natural and suited to my face. The treatment itself was much easier than I expected, and I felt completely at ease throughout. The results are absolutely amazing — my lips look fuller, beautifully shaped, and still very natural. I genuinely wouldn't have gone anywhere else for my first lip filler experience, and I'm so glad I chose Skin Lab. If you're thinking about getting lip fillers for the first time and want someone who is professional, knowledgeable, and makes you feel completely comfortable, I highly recommend Skin Lab.
Rachel Edgar
Lip FillerI had my first visit to SkinLab for an anti-wrinkle (Botox) treatment. Kerry was very thorough explaining the treatment, telling me what to expect, and giving advice on aftercare instructions. Two weeks on from the appointment, I'm over the moon with the results! I would highly recommend SkinLab. Kerry is so lovely.
Sara Page
Anti-WrinkleWhere do I begin? Both these ladies are such a joy to be around! They are both so knowledgeable and professional. From my first interaction, they put me at ease straight away — of course I still had nerves and butterflies, but I knew I was in capable hands. I first visited Skin Lab for a hydrafacial; I never knew my skin could feel and look so fresh. From there I booked in for dermaplaning and 3 areas of Botox. All of which have been done to such a high standard. I couldn't recommend them enough! Both these ladies are registered nurses within the NHS. They strive to make sure they have the latest knowledge in all treatments they provide. I'm looking forward to carrying on my skin journey with the two girls and seeing the transformation that's achieved.
Sarah Ellis
Combination PlanI've been having a range of treatments with SkinLab since I finished breastfeeding my first child. When I first came to Kerry and Clare, I felt physically drained and really down about my appearance — I felt I looked so drawn and tired and like I'd aged so much in such a short space of time. After speaking to them, they put together a bespoke treatment plan which included skin boosters, hydrafacials, personalised vitamins, light therapy, a personalised skincare routine and Botox — and I have to say I now look and feel like a new woman. My self-esteem has been boosted. My lines and wrinkles on my forehead and crow's feet around my eyes are a thing of the past due to the Botox. I feel glowing inside and out due to the vitamins and the other treatments, and I just cannot thank them both enough. They are both so kind, caring and understanding in their approach, and every aspect is completely personalised to your unique situation. I would never go anywhere else for aesthetic treatments or advice! 100% recommend!
Kayleigh Tate
Bespoke PlanHad my first treatment with Clare for cryotherapy. The whole experience was fantastic. Clare is so welcoming and creates such a comfortable environment. Super professional and amazing bedside manner. Extremely knowledgeable and answered any questions I had. The treatment itself is really quick and virtually painless. Would highly recommend to anyone. I look forward to booking in for more treatments!
Amy
CryotherapyHad my skin tags around my eyes and a wart from my chin area treated here by Clare. Excellent service, great care taken, and everything explained prior to and after treatment. Top service — well worth it.
Freddie Lunn
Skin TagsFantastic service! Saw Clare for cryotherapy to have some skin tags removed and they all came off really quickly with very minimal downtime! Very pleased with the service, would 100% recommend! Thank you!
Ann Wasteney
CryotherapyI recently visited SkinLab for skin tag removal from discreet areas. I was a little nervous beforehand, but Clare and Kerry immediately made me feel normal, relaxed, and comfortable. They explained the treatment thoroughly, which really put me at ease. The service was friendly, professional, and very helpful throughout. Some areas needed two treatments, but I'm really pleased with the results. No need to worry at all — I would highly recommend SkinLab. Both Clare and Kerry are absolutely lovely!
Debbie Crouch
Skin TagsVery impressed with the SkinLab. I had my first appointment this morning with Clare for a skin consultation in relation to wanting some seborrheic warts removed. However, there were a couple of areas that Clare questioned and suggested that she would like to get them checked out for a more in-depth analysis. Although nervous, I agreed that I needed the further checks. I am very pleased that the tests have come back negative — but a huge thank you for Clare's expertise and keen eye. I am now really looking forward to returning to the clinic to begin the removal process of the seborrheic warts.
Denise Shackleton
Skin ConsultationI recently visited Clare at SkinLab in Birdwell for the removal of several skin tags around my eye using the cryotherapy method, and I couldn't be happier with the experience! Clare was professional, knowledgeable, and put me at ease right away. She explained the process thoroughly, ensuring I felt comfortable and informed throughout. The procedure itself was quick and efficient, with minimal discomfort. Her clinic is clean, welcoming, and provides a relaxing atmosphere. I'm so pleased with the results and would highly recommend Clare to anyone considering skin treatments. A fantastic experience from start to finish!
Michael Davies
CryotherapyClare is wonderful. I noticed results after the first IPL treatment and I'm excited to see how the second and third go!
Slou O
IPLFabulous ladies who know their stuff. They put me at ease, knowing they would be able to help with my rosacea and thread veins. Explained everything in great detail and suggested helpful products to help. Really appreciate everything you're doing to help me.
Cheryl Wilkes
Rosacea & Thread VeinsCan't recommend this place enough. I went today for a vitamin B12 injection — Clare was extremely welcoming and I fully felt listened to and cared for. Clare is full of knowledge and gave me some really good advice! This is the most heartwarming clinic I've been in. The staff were lovely — thank you so much. I appreciate the time you spent chatting with me, it really helped. I am very grateful and will be returning for more treatments.
Brydie Philburn
Vitamin B12I'm currently under the care of Kerry and Clare for treatment of B12. Both the girls have been amazing — so helpful with their advice about what may be causing symptoms, as blood tests at the GP and private doctors are causing an issue showing different results. On receiving my first treatment my symptoms changed for the better when I had the B12 treatment. Can't thank the girls enough, as I would still be feeling the struggle of fatigue.
Kerry Bryant
Vitamin B12My husband has recently been here for a hayfever injection with Clare and couldn't recommend enough… so knowledgeable and very professional.
Emma Grant
HayfeverBooked an appointment with Clare to have the hayfever jab — the booking process was easy. Attended my appointment today, Clare was super kind and patient. She answered all my questions honestly and made me feel really at ease.
Kirsty Rhodes
HayfeverClare was so lovely and reassuring. I came in for my first hayfever injection and she really comforted me! Thank you so much Clare, I'll definitely be back!
Farren Musgrave
HayfeverVisited today for my hayfever injection. Clare was very welcoming and lovely, she explained everything thoroughly prior to the treatment. I am very happy with my service and will be returning for other treatments for sure. Thank you Clare!
Laura FS
HayfeverAmazing, really polite, explained everything I needed and got my hayfever jab sorted in minutes.
Alfie
HayfeverExcellent! Very knowledgeable, all treatment options were explained in great detail. Will definitely return for further treatments.
Emma Hamer
ConsultationGreat first appointment — went over all aspects of my current skin and how I live day to day, my skin type and what my skin is sensitive to. Following this we discussed the best treatment options for my lifestyle, creating a plan to move forward with in-clinic appointments and at-home prescription skincare. Very excited to be starting my treatments moving forward.
Freya Pearson
ConsultationI have been going to SkinLab Aesthetics for a while now. They are just amazing with 'all things skin'. I always look forward to my next appointment — I always feel listened to. I cannot emphasise enough how Clare ensures we make a treatment plan together, which makes me feel included in the way I look after my skin, and not just told what to do. Their approach towards skin health is holistic, targeting all factors together — so it's not just about treatments but a consultation including home skincare regime advice, supplements and lifestyle advice as well, with a wide range of treatment options for different skin problems. Clare is very kind, understanding, knowledgeable and a good listener. The place is clean, hygienic and has a good vibe. Would highly recommend it.
Preksha Patel
Skin HealthBeen for a consultation — really informative and friendly. Came away with a treatment plan I'm happy with.
Samantha Yarham
ConsultationVery friendly and full of information about what treatment you are having. They give you time to ask questions and make you feel at ease. Products are very good.
Pearl Beard
ConsultationIf I could give 10 stars I would. I've been to Clare 3 times now and she is absolutely superb. So knowledgeable, professional and extremely friendly. I always enjoy seeing her and she gives excellent support and advice. An experience here is one you will not forget. I will be starting some new treatments with her soon and I can't wait to see the results.
Hilda Reid
Excellent service. Highly recommend.
Marie Bates
Amazing service, very friendly and polite, very knowledgeable staff.
Mark Skelton
Great service, really friendly and informative.
Craig Walton
Very professional, clean, tidy and massively welcoming — dealt with Clare today. Fully explained every side effect, potential side effects and how long the treatment will last. On-time appointment in a very well-presented, very clean clinic with an abundance of information leaflets and options. Would highly recommend!
Dale Riches
Excellent service. Lovely friendly staff who are more than happy to answer your questions.
Shell Morgan
Fantastic service with friendly staff. Very knowledgeable and an easy system to use to book an appointment.
Georgette Clayton
I had my steroid hayfever injection about a week ago and to be honest I don't know why I've waited 50 years for this. Absolutely no symptoms to date — this has been for me one of the toughest parts of the year, pollen-wise. Added bonus: breathing a lot better through my nose during the night, which wasn't what I expected. Should've done this years ago. Cannot recommend enough. A lifelong miserable sufferer of hayfever.
Steve Hubbard
HayfeverAll reviews are from verified Google reviews. The review count shown at the top of this page should be confirmed against the live Google Business Profile before publishing.
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